Contact information

Contact Information

Last updated: July 2026

Thank you for visiting Showerelle. We are committed to providing excellent customer service and making your shopping experience as smooth and enjoyable as possible.

If you have any questions about our products, your order, shipping, returns, or any other inquiries, our support team is ready to assist you.


Store Information

Store Name
Showerelle

Website
https://showerelle.shop

Business Address
3908 Shuswap Rd
Kamloops, BC V2H 1S7
Canada

Customer Support Email
support@showerelle.shop

Phone Number
(778) 220-3346


Customer Service Hours

Monday – Friday
9:00 AM – 6:00 PM (PST)

Saturday – Sunday
Closed

We aim to respond to all customer inquiries within 24 business hours. During holidays or periods of high demand, response times may be slightly longer, but we always strive to reply as quickly as possible.


Order Support

Please include the following information when contacting us regarding an order:

  • Order Number
  • Full Name
  • Email Address used for the purchase
  • Brief description of your inquiry

Providing these details helps us resolve your request more efficiently.


Business Inquiries

For partnership opportunities, wholesale inquiries, media requests, or other business-related matters, please contact us via:

Email: support@showerelle.shop


Customer Satisfaction

At Showerelle, customer satisfaction is our highest priority. Every inquiry is handled with professionalism, care, and respect. We appreciate your trust and thank you for choosing Showerelle.